Privacy Notice

This website is run by AAA.AMBULANCE3 LTD, Unit 4E, M54 Space Centre, Halesfield 8, Telford, Shropshire, TF7 4QN. We are responsible for personal information collected through it. You can contact us about privacy at office@aaaambulance3.co.uk or on 01902 934166.

The website itself does not use analytics, advertising or tracking cookies. Our hosting provider keeps standard server logs (such as IP address, browser type and the pages requested) to keep the site secure and working.

Google Maps on the contact page loads only if you choose “Show map”. Google may then set its own cookies under its privacy policy.

Our quote request, bespoke training request and patient feedback forms are provided by Microsoft Forms. What you enter is sent to our Microsoft 365 account, and Microsoft processes it on our behalf. Microsoft may set cookies that the forms need to work.

We use what you send us to:

• reply to your enquiry and prepare quotes for event medical cover or training;
• arrange and deliver training you book with us;
• learn from feedback and improve the care we provide.

Course bookings are made through our online shop. Card and digital wallet payments are processed by Square; we do not see or store your full card details. To certificate learners, we share the information the awarding body needs with Qualsafe.

If you contact us by WhatsApp, Facebook or LinkedIn, or use our careers site or staff login, those services have their own privacy information, which applies to what you share there.

We keep personal information only for as long as we need it for the purpose it was collected, including any legal, accounting or reporting requirements, and then delete it securely.

Under UK data protection law you can ask for a copy of the information we hold about you, and ask us to correct it, delete it, restrict how we use it, or object to how we use it. Contact us at office@aaaambulance3.co.uk and we will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

All photographs and videos on this website are protected by copyright and all rights are reserved. Please do not download or reuse them without our permission.